Our mission
We help people become better homeowners, in partnership with industry
For homeowners, we provide a central resource to manage, protect, improve and inspire their most valuable asset.
For industry, we provide a platform to build and nurture profitable relationships that extend far beyond a single transaction.
Everything home, in one place.
For homeowners, a better experience
- Resources to manage home, save money, and build wealth
- Supported by trusted advisors and local pros
- Personalized for every homeowner, powered by AI
For industry, a platform to build and nurture relationships
- Private & secure homeowner portals (“hubs”)
- Built to deliver ongoing value and engagement
- Fueled by the industry’s richest data and contextually-relevant AI
Homeowner engagement
We’re pioneering a new category in the world’s largest industry. Our approach to homeowner engagement combines software + data + humans + AI
Useful
Deliver insights and solve real problems
Entertaining
Engage homeowners with relevant content
Personalized
Tailor the experience for each home
Present
Provide 24×7 support from humans + AI
This is hard stuff, and we’re fortunate to have supportive investors including Fidelity National Financial, Cotality (fka, CoreLogic), and Second Century Ventures.
You serve homeowners. We serve you.
No matter your industry, it’s challenging to build & nurture relationships, deliver ongoing value, and be remembered when homeowners need you next.
Learn more about our platform, and how we deliver value for your industry.
Our Story
Made with 🧡 in Austin, TX
Getting a home is exciting, however, owning a home is challenging.
Homeowners struggle to manage maintenance, repairs, improvements, and finance. For many, the journey is a series of unpleasant surprises and unplanned expenses, which gets stressful quickly. Unfortunately, trustworthy and reliable help is hard to find.
Meanwhile, industry professionals face their own challenges including high customer acquisition costs, low loyalty, and limited information about what’s under each roof.
If you visit a doctor, you get a patient portal, so why isn’t there something similar for your home?
Dustin Gray
Founder and CEO
Inspired by the healthcare sector’s personalized approach to an expensive industry with complex issues, we founded Milestones in 2019 to bridge the gap between homeowners and industry professionals.
In 2024, we renamed our platform Homeowner.ai, reflecting our commitment to modernizing and enhancing the homeownership journey in collaboration with consumers and industry.
Managers
Dustin Gray
CEO
Mike Malinowksi
COO
Matt Harrick
CRO
Lorne Covant
Marketing
Bill Sperry
Revenue
Kristi Haley
Operations
Celeste Filiatrault
Design
Michaela Chamberlain
Product
Jenny Kishazy
Product
Mishu Vlad
Technology
Directors
Dustin Gray
Board Member
Mark McLaughlin
Board Member
Scott Gordon
Board Member
Tony Meola
Board Member
David Steckel
Board Member
Advisors
Lyle Donan
Room & Pillar
Praveen Chandramohan
Cotality
Brian Maughan
Fidelity National Financial
Victor Lund
WAV Group
Tristan Ahumada
Labcoat Agents
Jim Black
Revest Loans
Tom Ferry
Tom Ferry
Jack Miller
T3 Sixty
Jeremy Foster
Calque
David Lykken
TMS
Dave Garland
Second Century Ventures
Smokey Garrett
Keller Williams
Eric Seifert
AgentAdvice
Sue Woodard
STRATMOR
Simon Chen
Arrival Home Loans
See it in action
Get a demo to see how Homeowner.ai can help you grow your business.